Refund policy

Right of withdrawal for consumers
(A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity).

Cancellation policy

Refund policy
You have the right to withdraw from this contract within 14 days without giving any reason.
The revocation period is 14 days from the day


- on the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods or has taken possession of the goods, if you have ordered one or more goods as part of a uniform order and these are or will be delivered uniformly.;

- the day on which you or a third party other than the carrier and indicated by you takes or has taken possession of the last goods, if you have ordered one or more goods as part of a single order and they are to be delivered separately;

In order to exercise your right of revocation, you must inform us (Style n Store GmbH, Hildegardstr., 6, 42897 Remscheid, phone no.: +49 2191 4640104, e-mail address: hallo@frameday.de) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to revoke this contract. For this purpose, you can use the attached model withdrawal form, which is, however, not mandatory.

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of revocation

If you revoke this contract, we shall reimburse all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within 14 days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.


We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without undue delay and in any event no later than 14 days from the day on which you notify us of the cancellation of this contract. or to hand them over. The deadline is met if you send the goods before the expiry of the period of 14 days.

You shall bear the direct costs of returning the goods.

You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.

Reasons for exclusion or expiry

The right of withdrawal does not exist for contracts


- for the delivery of goods which are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
- for the delivery of goods that can spoil quickly or whose expiry date would be quickly exceeded;
- for the supply of alcoholic beverages, the price of which was agreed upon at the time of the conclusion of the contract, but which can be delivered at the earliest 30 days after the conclusion of the contract and the current value of which depends on fluctuations in the market over which the trader has no influence;
- for the delivery of newspapers, periodicals or magazines with the exception of subscription contracts.

The right of withdrawal expires prematurely in the case of contracts for the delivery of

- for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
- for the delivery of goods if these have been inseparably mixed with other goods after delivery due to their nature;
- for the delivery of audio or video recordings or computer software in a sealed package, if the seal was removed after delivery.



Sample cancellation form

(If you wish to cancel the contract, please complete this form and return it to us).

- An Style n Store GmbH, Hildegardstr., 6, 42897 Remscheid, e-mail address: hallo@frameday.de :

- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/
the provision of the following service (*)

- Ordered on (*)/ received on (*)

- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only in the case of notification on paper)
- Date

(*) Delete as applicable.


Returns

To return goods you have already received, please send us a cancellation of your order. You can use the sample cancellation form for this purpose. For each return please use the original packaging including the special frame pads you received from FRAMEDAY. After your return has been checked for completeness and freedom from damage, we will immediately refund the amount already paid. The return costs are borne by the buyer in the revocation.
Please note that individually printed motifs can not be returned and refunded.